- About EYHA
- History
- Our Team
- Policies
- Independence
- Mental Capacity
- Civil Rights
- Choice
- Confidentiality Policy
- Data Protection
- Assisting With Medication
- Handling Money & Financial Matters
- Maintaining The Records In The Customers Home
- Acceptance Of Gifts & Legacies
- Health & Safety
- Abuse
- Dealing With Violence & Aggression
- Moving & Handling
- Dealing With Accidents & Emergencies
- Entering & Leaving A Customers Home
- Safe Keeping Of Keys
- Complaints & Protection
- Complaints Procedure
- Recruitment & Selection
- Grievance Procedure
- Disciplinary Procedure
- Annual Appraisals
- Customer's Rights
- Privacy
- Dignity
Choice
We aim to help Customers, exercise the opportunity to select from a range of options in all aspects of their lives in the following ways:
- By encouraging Customers to exercise choice in their selection of organisations and individuals who support them.
- To manage our service so far as possible to Customers preference as regard to staff that supports them.
- Avoid wherever possible treating Customers as a homogenous group.