- About EYHA
- History
- Our Team
- Policies
- Independence
- Mental Capacity
- Civil Rights
- Choice
- Confidentiality Policy
- Data Protection
- Assisting With Medication
- Handling Money & Financial Matters
- Maintaining The Records In The Customers Home
- Acceptance Of Gifts & Legacies
- Health & Safety
- Abuse
- Dealing With Violence & Aggression
- Moving & Handling
- Dealing With Accidents & Emergencies
- Entering & Leaving A Customers Home
- Safe Keeping Of Keys
- Complaints & Protection
- Complaints Procedure
- Recruitment & Selection
- Grievance Procedure
- Disciplinary Procedure
- Annual Appraisals
- Customer's Rights
- Privacy
- Dignity
Dignity
We preserve respect for our Customers intrinsic values in the following ways:
- Treating each Customer as an individual.
- Tackling the stigma from which our Customer may suffer through age, disability or status.
- Helping Customers to present themselves to others as they wish.
- Addressing individuals by their preferred title.