Independence

All Customers are encouraged to maintain as much independence and individuality as possible in the following ways

• Providing, as tactfully as possible human or technical assistance when it is needed.
• Maximising the abilities our Customers retain for self-care, for independent interaction with others, and carrying out the tasks of daily living unaided.
• Helping Customers take reasonable and fully thought out risks.
• Promoting opportunities for Customers to establish and retain contacts beyond their home.
• Encouraging Customers to have access to and contribute to the records of their own support. All Customers receive a copy of their Care Plans.